Management Consultation

Strengthening mental health operations and strategy.
Our experienced MD and PhD leadership experts collaborate with executive and clinical teams to identify system or department level improvements and strategic opportunities. From workflow design to program development, we help organizations optimize mental health care delivery through clinical training, strategic quality initiatives, and alignment of best practices.

Areas of Focus

Program structure and redesign

Workforce and staffing models

Quality metrics and performance improvement

Strategic planning and sustainability

Our management consultation services deliver senior-level clinical and operational expertise across outpatient, inpatient, and partial hospitalization (PHP) settings. We work with organizational leadership to assess service line performance, identify clinical and operational risk, and address gaps in care through strategic program planning and development. Our approach integrates evidence-based guidance, including executive briefings, grand rounds, updated didactic content, psychopharmacology consultation, and insights into emerging treatment modalities—supporting informed decision-making, sustainable program growth, and high-quality patient outcomes.

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Testimonials

  • “I highly recommend the MGH Telepsychiatry Service. Last January the community partner providing behavioral health services in our Emergency Department suddenly reduced their services. In urgent need for this critical service, we reached out to the MGH Telepsychiatry Service to help us build a new program. The MGH team assessed our needs and recognized our tight time line. They worked closely with us and by the end of March a comprehensive program to help our patients was in place. I am very pleased to report that the program is working well, staffed by psychiatrists who understand the issues our patients face. Our Emergency Department providers appreciate the collegial nature of the program and our patients benefit from good psychiatric care.”

    -Emergency Medical Department Director

  • “Their report served as a road map for our team to follow and gain support from executives to implement the plan. I highly recommend MGH Visiting and would not hesitate to collaborate with them again.”

    -Vice President, Psychiatry & Mental Health Institute

Contact Us

If you are interested in setting up an introductory call to find out more about how we can collaborate with your organization, please email Krystal Ryan at Kryan43@mgh.harvard.edu or Shauna Futch at Sfutch@mgh.harvard.edu.

We look forward to connecting with you!

Submit Inquiry

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We have a dedicated staff member who is available by phone 5 days per week between 8 am and 5 pm by calling 866-644-7792 or email at mghcme@mgh.harvard.edu. All inquiries will be dealt with in a timely  (within one business day) and professional manner. Requests for credits or refunds will be reviewed by the Director of the Division of Professional and Public Education, Massachusetts General Hospital. Please refer to our cancellation policy for additional information.”